Please be advised that there is a scheduled server outage on Thursday,
November 27th at approximately 6:30AM EST that will affect all services
(web, e-mail, etc) on websrv03. This outage could last as long as 30
minutes while we perform important system maintenance.
I apologize for any inconvenience, and I hope to keep actual down time to a
minimum. If you have any questions or concerns please don’t hesitate
to let me know.
The time has come once again for server hardware migration. The current hardware on websrv02 has served us well over the years but the warranty is now up and it’s time to move to bigger and better hardware. The new server I have purchased sports x4 2.13GHz Intel CPU’s, 24 GB of RAM, and 1TB of RAID 1 disk, it’s also running the latest and greatest version of Plesk, as well as Apache 2.2, PHP 5.4, and MySQL 5.5. It has also been running for a few months now to ensure stability prior to actually migrating customers over.
The migration to the new server will begin this week, and I will contact you individually to let you know what day over the next 2 weeks I will migrate your account. Migrations will take place in the evenings, and do not require much (if any) downtime. Essentially your account is migrated to the new server, and then deleted from the old server. Once it has been deleted from the old server, it will be live within a few minutes on the new one.
If you have any questions or concerns, please don’t hesitate to give me a shout.
I was trying to think exactly when it was that I decided to split our DigitalOrphans website load into two servers… I believe it was in 2005 when I was teaching at St. Lawrence College, and the program coordinator asked me to provide web-hosting for all of the graphic design students. That experience of hosting websites for cohorts of graphic design students went on for about 5 years, and during that time I met a lot of very interesting and very talented designers. I still provide hosting services and keep in touch with many of these folks today.
It has been a few years now since I stopped hosting websites for entire cohorts of design students, and with that decrease in demand on server resources, and an increase in processing power on servers I am pleased to announce that I have now been able to merge us back onto one server again.
This move not only makes it easier for me to maintain the server, but also less expensive to run the service, which will translate into cheaper prices for some clients at their next regular billing cycle.
There are lots of things in the works right now, and I will be posting more exciting news in the weeks ahead.
As always, if you run into any issues or require any assistance please feel free to contact me.
A brief reminder that we have a scheduled outage this evening of websrv02 so that maintenance can be performed on the server. We will be upgrading to Plesk 10.3, PHP 5.3, and also doing some operating system upgrades. Please expect intermittent outages over the next few hours as these upgrades are completed. I will be sure to post a tweet when they are finished.
A quick follow up regarding the emergency maintenance that took place last night. Work started at roughly 9:50PM EST, and service was fully restored by approximately 10:15PM EST. During the rebuilding of the RAID array all services were available, but servers’ performance was degraded. As of 2:30AM EST the RAID array was fully rebuilt, and all services are functioning normally at this time.
If you require any assistance or have any questions please feel free to let me know.
Please be aware that one of the hard drives in websrv01 has predictive failure, meaning that it is possible the drive could fail in the not-so-distant future. I have scheduled a Dell technician to be onsite this evening at 10:00PM EST to replace the drive in the machine, which requires me to schedule 30 to 60 minutes of downtime.
Downtime: Thursday, October 13th, 2011 @ 10:00PM EST for approximately 30 to 60 minutes.
Once the drive is replaced the server will be brought back online and will continue to operate while the RAID array is being rebuilt. You may notice some slowness of service over the next 24 hours while the array is being restored. We apologize for any inconvenience.
This is an important notice to inform websrv02 users that we will be replacing the websrv02 server hardware on Friday, February 19th, 2010. The current hardware is about four years old, and while it has not given us any problems we like to make sure our hardware is always in tip-top shape.
The websrv02 server will be unavailable for a short period of time while we shut the old system down and bring the new one online (approximately 20 minutes). This downtime is currently scheduled for:
Friday, February 19th, 2010 around 1:00PM EST
Important Website Warning: While the server downtime itself will be short, we will be starting the data transfer between the old server to the new server at approximately 10:45AM. It is important that you *do not make any changes to your website* between 10:30AM and 2:00PM EST on Friday or your changes may be lost once the new server is brought online.
Important E-Mail Warning: We will be shutting down incoming mail service on websrv02 at approximately 11:00AM EST to prevent any e-mail loss. If someone attempts to send you an e-mail on Friday between 11:00AM and 1:00PM EST the message will stay in their servers mail queue and will automatically resend once the mail service on the new server is brought online again.
We do apologize for any inconvenience this may cause; however we feel that this is an important upgrade to ensure the long term quality of service you have come to expect.
Just a quick note to inform websrv01 users that I have upgraded both Apache and PHP on websrv01 this afternoon. This server is now running PHP 5.2.12, and previous pdo_mysql issues should now be resolved. Our next PHP upgrade (likely the end of February) will be into the PHP 5.3 branch, so please ensure any PHP applications you may be running are ready for this.
Update: 9:29AM EST
Dell has successfully completed the maintenance work and replaced the failed hard drive on websrv01. All services are currently online; however, the server will be a little slow until it fully syncs the newly installed hard drive with its mirrored drive. We expect that this will take another few hours to complete. If you have any trouble, please let me know.
Original Post: Oct 27 @ 8:02PM EST
I confirmed earlier today with Dell that a service technician will be on-site in our Montreal data centre on Thursday, October 29th at 8:00AM EST to replace the failed hard drive on websrv01. While this maintenance is taking place, all services on the server will be unavailable. We expect that the downtime will no longer than 1 hour; however, your patience as we replace the failed hardware is appreciated.
Just to confirm, all services on websrv01 will be unavailable:
Thursday, October 29th, 2009 @ 8:00AM EST
Update: Oct 21 2:24AM
websrv01 is currently back online. Diagnostic tests are currently running on the server as we speak (thanks to Greg), but initial reports indicate that 1 of the 2 hard drives on websrv01 has died. Luckily we run a RAID 1 (mirror) configuration, so the other drive is picking up the slack (whew). Dell is aware of the issue and will get back to me later in the day to schedule a time for them to visit the data centre and investigate further. I will post more information as it becomes available.
Initial Report: Oct 20, 11:03PM
websrv01 is currently off-line. It is highly upsetting to say that; however, we are currently experiencing some major hardware issues / failures. I am currently working with Dell and our co-location provider to resolve the issue; however, we expect that the server will be down most of the day on Wednesday while we recover service.