Emergency Maintenance on websrv01

Please be aware that one of the hard drives in websrv01 has predictive failure, meaning that it is possible the drive could fail in the not-so-distant future. I have scheduled a Dell technician to be onsite this evening at 10:00PM EST to replace the drive in the machine, which requires me to schedule 30 to ...

Scheduled Replacement of websrv02 Hardware

This is an important notice to inform websrv02 users that we will be replacing the websrv02 server hardware on Friday, February 19th, 2010. The current hardware is about four years old, and while it has not given us any problems we like to make sure our hardware is always in tip-top shape. The websrv02 server ...

Apache and PHP Upgraded: websrv01

Just a quick note to inform websrv01 users that I have upgraded both Apache and PHP on websrv01 this afternoon. This server is now running PHP 5.2.12, and previous pdo_mysql issues should now be resolved. Our next PHP upgrade (likely the end of February) will be into the PHP 5.3 branch, so please ensure any ...

Scheduled Maintenance on websrv01

Update: 9:29AM EST Dell has successfully completed the maintenance work and replaced the failed hard drive on websrv01. All services are currently online; however, the server will be a little slow until it fully syncs the newly installed hard drive with its mirrored drive. We expect that this will take another few hours to complete. ...

Unscheduled websrv01 Downtime

Update: Oct 21 2:24AM websrv01 is currently back online. Diagnostic tests are currently running on the server as we speak (thanks to Greg), but initial reports indicate that 1 of the 2 hard drives on websrv01 has died. Luckily we run a RAID 1 (mirror) configuration, so the other drive is picking up the slack ...

Unscheduled websrv01 Downtime

This morning we experienced a short unscheduled service outage on websrv01 due to spam attack that took place early in the morning. This incident could have easily been avoided if a select few users had e-mail address passwords that were not incredibly simple. If you have a simple e-mail address password, please change it immediately. ...

Unscheduled websrv01 Downtime

We are currently experiencing an unscheduled service outage on websrv01 due to what we believe may be a hardware issue on the server. In fact, I think this could be the same issue we encountered on April 25th, and I hate to say it but our co-location provider *still* has not resolved the misconfigured the ...

Unscheduled websrv01 Downtime

We are currently experiencing an unscheduled service outage on websrv01 due to what we believe may be a hardware issue on the server. Unfortunately our co-location provider misconfigured the power port that our server is plugged into, so we were unable to reboot the machine ourselves. Currently we have a technician assigned in Montreal who ...

Unscheduled websrv02 Downtime

A quick post to let you know that as of 10:55AM today websrv02 is currently off-line, and we are currently investigating the issue. At this time it appears as though the power port the server is plugged into at our data center has malfunctioned, but we are confirming this now with the network administrators. I ...

Silentweb News Update (Volume 4, Issue 3)

Final Upgrade Status Report I am pleased to report that the upgrades to both websrv01 and websrv02 were completed successfully, and for the most part without incident. There were a few minor hiccups which were caught by users, reported to us and resolved shortly there after. As of this moment there are no known issues ...